What is the cost associated for working with West End?

There are three primary fee models. Contingent (fee only on hire) and Retained (up-front engagement fee) for Direct Hire and Executive Search. Subscription-based pricing is available for large or continuous-growth engagements. Contract and payroll rates are quoted per role. Regardless of your budget and hiring stage, we are here to help.

Where is West End based?

West End Workforce is headquartered in Houston, Texas. We serve clients across North America - hybrid, in office, and remote roles, as well as multi-state engagements, and federal contracts with national footprint are routine. Payroll services cover all 50 states.

Is West End accredited for federal and state contracts?

West End Workforce holds WEConnect International certification and USFCR verification with an active SAM.gov registration. We are actively seeking RFP engagement at both the state and federal level.

Where can West End run payroll?

Payroll is available to be run in all 50 states. When we act as Employer of Record, we carry the worker on a W-2 and handle taxes, benefits, workers compensation, and compliance obligations nationwide. Payroll services are available with contract staffing or as a standalone service.

West End Workforce - North America

Qualified Candidates. Delivered in under 5 business days.

Direct Placement, 6 month Guarantee *some conditions apply

Women-owned · North America · Est. 2023

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Proud Members Of

Women Owned - Certified by WEConnect International

ASA Member - American Staffing Association

Member, National Small Business Government Contractors Association (NSBGCA)

USFCR Verified Vendor 2026 - US Federal Contractor Registration

ClearlyRated Best of Staffing

ClearlyRated Best of Staffing Client Award 2024

4.9 / 5 ClearlyRated · ClearlyRated Best of Staffing awarded to fewer than 2% of staffing firms nationally.

For Employers

Hire Fast.
Hire Right.

Contract, Direct Hire and Executive Search. Qualified candidates delivered in under 5 business days. Guaranteed.

6 month replacement guarantee

Hire Top Talent

For Candidates

Your Next
Role Awaits.

Connect with top employers and companies across North America.

Real opportunities · Real recruiter follow-up

Find My Next Role

2,893+ Successfully placed candidates

50+ Partnerships fulfilled

180-day Replacement guarantee on every Direct Hire

1+ Person who laughs at Tracy’s jokes

Where W|E Work

One Team. Proven Delivery.

Technology AI, Software + Emerging Tech

Government Contracting SUB + PRIME

Healthcare Practitioners + Health IT

Executive Search C-Suite

Engineering Architecture, Civil + Manufacturing

Business Operations + Finance Admin, Accounting + HR

W|E Guarantee

6 month placement guarantee.

If a direct hire doesn't work out in the first 6 months for reasons within the original search scope, we fill the role again at no additional fee.

Full terms in your engagement agreement.

Women Owned · SAM.gov Active

Your search, step by step.

Discovery Call

15-minute intake. Role, skills, timeline, culture. We listen first, propose second.

Curated Shortlist

3-5 vetted candidates in under 5 business days. With context, not just résumés.

Decision + Onboarding

You select. You interview. We handle offer, contracts, onboarding, and 90-day check-ins.

Start a search →

The W|E Team

Meet the Team

Our team brings more than just experienced recruiters and industry partners. We bring ownership, accountability, and a deep respect for the clients and candidates we serve.

Tracy Berglund

Founder + CEO

Kristin Schaer

VP Recruiting

Kilene Richardson

Client Manager

Misti Elder

Head of Operations

Patrick Choate

Client Manager + Talent Ambassador

Desiree Biermann

Client Manager + Talent Ambassador

Breanna Dunneisen

Talent Ambassador + Sourcing Support

Arthur Richardson

Executive Advisor

Kelly Lovett

Communications + Business Development

Tracy ‘TG’ Garrick

Operations Support

Verified reviews

Don't take our word for it.

★★★★★ “

A true partner, highly professional and effective. Tracy and her team assisted in finding ‘purple unicorns’ at the executive level and down the chain. Her support as a sub-contractor on a uniquely demanding contract was very much appreciated and critical to project success.

Craig W.

Client - Director, Government Contracting

ClearlyRated Verified

★★★★★ “

Highly responsive, quick-acting partner. Went over and beyond to ensure our customer was taken care of - whether it was administrative actions or employee management.

Robert M.

Client - Program Director, Government Contracting

ClearlyRated Verified

“A true partner, highly professional and effective. Tracy and her team assisted in finding purple unicorns at the executive level and down the chain.” — Craig W., Director, Government Contracting
“Highly responsive, quick-acting partner. Went over and beyond to ensure our customer was taken care of.” — Robert M., Program Director, Government Contracting
“By far one of the best sales strategists in the business. Knows how to select, hire, train, and manage teams to top performance.” — Stan B., Dental Center
“I consider Tracy and her team to be an important part of my external team - one that I can trust and communicate candidly with.” — Scott B., Engineering & Design Consulting
“They take the time to really understand our company, our culture, and the types of candidates we are seeking. I get a small number of high-quality candidates rather than a multitude of mediocre ones.” — Mike S., Health Technology
“Very thorough, smart and responsive team. I have no doubt that they are turning over the rocks to find the right talent.” — Marlon G., Engineering & Design Consulting
“West End has consistently taken the time to truly understand our business, our operational goals, and the unique dynamics of each team.” — Carlie C., Government Services
“Their responsiveness, preparation, and ability to anticipate our needs has made them a trusted strategic partner.” — Carlie C., Government Services
“From beginning to end the team was very professional and extremely responsive. They delivered top talent that matched the skills we were seeking.” — Tricia F., Technology
“West End seems to have access to a different pool of much more qualified candidates. Their turnaround times are exceptional.” — Doug A., Technology
“The team and leadership are consistently engaged with our Hiring Managers. They are invested in our mission and work extremely hard.” — Dan G., Government Services
“Team playing. Strategic planning. Quick time response to queries. Upfront and honest discussion with no hidden agenda.” — Jean-Marie A., Engineering Consulting
“The team is very responsive, digs in deep to understand all aspects of the requirements, and is very creative when faced with challenges.” — Shawn R., Technology
“I love the responsiveness of working with West End Workforce - they’re always proactive and quick to help!” — Rachel H., Government Services
“I have been working with West End Workforce consistently for more than 8 years. They have provided excellent service.” — Public Health Informatics Consulting
“West End Workforce was instrumental in helping us to very rapidly scale up throughout the COVID-19 pandemic.” — Public Health Informatics Consulting
“We work exclusively with West End Workforce as our only external recruiter. We strongly recommend them.” — Public Health Informatics Consulting
“Excellent communication about the job details. Especially what the expectations were.” — Jimmy, Candidate - Technology
“West End Workforce has been nothing short of incredible to work with. Kind and helpful people with the best intentions for your career.” — Timothy S., Candidate - Healthcare
“Timely pay, zero complications when questions or concerns arise. Friendly staff, concise and considerate.” — Brian E., Candidate - Healthcare Technology
“I have had an amazing experience across the 3 contracts I have worked with West End Workforce.” — Susan B., Candidate - Healthcare
“West End Workforce made the interview process a breeze and proactively made sure it was successful.” — Brian T., Candidate - AI Technology

FAQs

QUESTIONS FROM
employers + candidates

How does a partnership with West End work?

It's easy. Just three steps. First, we meet to define the search - role, culture, ideal profile. Second, we surface 3-5 screened, qualified candidates within under 5 business days. No resume overload. Third, you take the lead: select, interview, hire. We handle the offer, onboarding, and ongoing support. Guaranteed.

How fast can West End fill a role?

West End Workforce delivers 3-5 screened, qualified candidates within under 5 business days on most contract and high-volume roles. The shortlist is curated, not a resume dump. You select, interview, and hire. We handle the offer, onboarding, and ongoing support.

Which industries does West End recruit for?

Six industries: Technology, Government Contracting, Healthcare, Executive Search, Engineering, and Operations + Finance. The team has experience placing candidates across every market cycle for over a decade.

What makes West End different?

West End Workforce carries credentials national firms cannot replicate: WEConnect International certification, ClearlyRated Best of Staffing 2025 (Client + Talent), and a team averaging 17+ years of tenure. Where others sell headcount, we build careers and fill roles in under 5 business days. Real recruiters. Real relationships. Real results.

Click here to see more FAQs

Ready to hire?

Our team is available today. One discovery call. Candidates in under 5 business days.

Start the Conversation Find My Next Role

Get In Touch

Hire in days,
not months.

Connect with the West End team. Real follow-up within one business day from someone who knows your space.

HQ: 800 Town + Country, Suite 500
Houston, TX 77024

info@westendworkforce.com

+1 (737) 937-8363

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ClearlyRated 4.9 / 5 · Top 2% Nationally

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